hl777 Terms & Conditions

1. Definitions & Applicability

In these terms and conditions, "platform" refers to the hl777 website, mobile app, and all related services. "Member" refers to any person who has registered and operates an account. "We", "our", or "hl777" refers to the entity operating this platform.

These terms apply to everyone located in Bangladesh or using this platform. The terms take effect as soon as you access the platform and remain applicable for as long as your active membership continues.

2. Account Registration & Eligibility

2.1 Age Requirement

To open an account on hl777 and use any game or betting service, you must be at least 21 years old. We may request identity documents or other proof at any time to verify your age. Opening an account by providing a false age is strictly prohibited, and we reserve the right to immediately close any such account.

2.2 One Person, One Account

Each person may operate only one account. If the same person opens multiple accounts, those accounts will be suspended or cancelled and all balances may be forfeited. Operating multiple accounts from the same IP address, device, or payment method will also be treated as holding multiple accounts.

2.3 Accuracy of Information

All information provided at registration must be accurate, complete, and up to date. Providing incorrect or misleading information may result in account cancellation. Any change in your information must be reported to us without delay.

2.4 Account Security

Keeping your login details secure is your own responsibility. Do not share your password with anyone and change it regularly. Notify us immediately of any unauthorised access to your account. Transferring or selling your account to another person is strictly prohibited.

3. Deposits, Withdrawals & Payments

3.1 Deposit Rules

The following mobile banking methods are accepted for deposits on hl777: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳100 (for each method). Deposited funds are generally credited to your account instantly.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. A withdrawal request generally takes 5 to 30 minutes to process. The withdrawal method must be consistent with the deposit method used.

• Withdrawals will be on hold until bonus wagering requirements are met.
• Large withdrawals may be delayed if identity verification has not been completed.
• We reserve the right to temporarily suspend withdrawals in cases of suspicious activity.

3.3 Fraudulent Transactions

If a member uses the payment system in a fraudulent manner or raises a chargeback claim, the relevant account will be immediately closed and all balances will be forfeited.

4. Bonuses & Promotions

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to ৳20,000. For example, depositing ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000. Alternatively, depositing ৳22,000 gives the maximum bonus of ৳20,000 for a total balance of ৳42,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined deposit and bonus. Example: receiving a ৳2,000 bonus requires ৳2,000 × 20 = ৳40,000 in bets before winnings from the bonus can be withdrawn.

4.3 Bonus Abuse

Bonus abuse — such as attempting to meet wagering requirements through low-risk bets, claiming the same bonus across multiple accounts, or coordinating to meet bonus terms — is strictly prohibited. We reserve the right to cancel bonuses and suspend accounts in such cases.

4.4 Other Promotions

From time to time, hl777 may offer various promotional offers. Each offer will have its own terms and conditions, which will be published on the relevant promotion page. In the event of a conflict with the general terms, the specific promotion's terms will take precedence.

5. VIP Program

The hl777 VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate differs at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

Advancement to a higher VIP tier depends on a member's overall activity and engagement on the platform. Cashback is credited to eligible members' accounts at the end of each week.

hl777 reserves the right to change VIP benefits at any time. Cashback rates are provided as a baseline indicator for each tier, and actual rates will be determined according to circumstances and the programme's terms.

6. Gaming Rules & Prohibitions

6.1 Fair Play Policy

All games on hl777 are operated on the basis of fair play. Attempting to interfere with game software, using bots or automated software, or attempting to manipulate game outcomes are all strictly prohibited.

6.2 Coordinated Betting

It is prohibited for multiple members to coordinate their participation in a game or betting market in an attempt to influence outcomes or obtain bonuses or rewards. If such behaviour is detected, all associated accounts will be cancelled.

6.3 Technical Errors

If a technical error results in an incorrect payout or abnormal outcome, hl777 reserves the right to void the transaction arising from that error. Funds obtained by exploiting a bug or software error will not be considered valid.

6.4 Game Cancellation

If a game is interrupted mid-round due to a system outage, maintenance, or unforeseen circumstances, the bet for that round will be refunded and no reward will be paid for the incomplete round.

7. Responsible Gaming

hl777 believes in responsible gaming. We encourage our members to maintain healthy gaming habits. By using this platform, you acknowledge that:

• You are playing games for entertainment purposes only and of your own free will.
• You are betting within your means and do not view gaming as a source of income.
• If needed, you can contact us yourself to set deposit limits or request a temporary break.

To learn more about responsible gaming, visit our Responsible Gaming page.

8. Privacy & Data Protection

Your personal information is important to us. We use SSL encryption technology to keep all your information secure. Read our Privacy Policy to learn more about how your information is collected, stored, and used.

hl777 does not sell your personal information to third parties. However, limited information may be shared with trusted partners for the purpose of providing services, such as payment processing.

9. Account Suspension & Cancellation

9.1 Cancellation by hl777

We may suspend or cancel an account at any time for the following reasons:

• Violation of these terms and conditions
• Fraudulent or deceptive behaviour
• Providing false information
• Coordinated betting or bonus abuse
• Confirmed to be a minor
• Legal or regulatory reasons

9.2 Closure by Member

You may request to close your account at any time. Any valid balance in your account at the time of the request (excluding bonuses) will be returned, however all bonus terms and conditions will continue to apply.

10. Limitation of Liability

hl777 always strives to ensure a reliable and secure gaming environment. However, our liability is limited in the following matters:

• Disruption to gameplay due to internet connectivity issues
• The activities of third-party software or payment gateways
• Issues with a member's own device or network
• Unforeseen technical errors beyond our control

hl777's maximum liability regarding funds earned or lost from gaming is limited to the amount of the relevant transaction.

11. Changes to Terms

hl777 reserves the right to change these terms and conditions at any time. Members will be notified as far in advance as reasonably possible for significant changes. Continuing to use the platform after a change is made will be taken to mean you agree to the new terms.

We therefore advise that you revisit this page regularly and contact our support team with any questions.

12. Dispute Resolution

In the event of a dispute or complaint, please contact our customer service team first. We are committed to resolving your issue via 24/7 live chat and email. Resolution will be attempted within a reasonable time from the date the complaint is submitted.

If resolution through the support team is not possible, the matter will be settled through a higher process. In all disputes, the final decision of hl777 will be binding, unless applicable law provides otherwise.

13. Contact & Support

If you have any questions or need clarification regarding these terms, please contact us:

• Live Chat: Available 24/7 in Bengali and English
• Email: [email protected]

Our team is always ready to answer your questions and resolve any issues.